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FAQs

 

Q. What should I do if I have a badly broken window and rain is coming into the house?
A.
Find a sheet of plastic or cardboard and tape it over the opening from the outside, this will reduce the chance of further damage and reduce any further insurance claim.

 

Q. Does toughened glass have to be used in all windows and doors?
A.
Only on full panel doors and anything over .5sqm. Plus Bathroom windows.

 

Q. If my window is cracked, what can I do to make it safe?
A.
Place masking tape over the cracked areas.

 

Q. Can I install a cat or dog door in a wooden door?
A.
Yes, buy using a cat or dog oor that is designed specifically for a wooden door.

 

Q. Are glass showers easy to clean?
A.
Yes, they are, but by using a towel after using the shower would keep the glass clean - preventing water stains. New Showers can be protected for the life of the glass with a new revolutionary product called Diamond Fusion applied before installation.

 

Q. Are there any window cleaners on the market that don't streak?
A.
Yes, but the trick is to used them sparingly.

 

Q. Does tinting your windows cut down fading?
A.
Yes, by 99%

 

Q. Is there a maximum size for a window pane?
A.
Yes, but this depends on certain factors - i.e. rebate. The square area of the glass determines the thickness of the glass.

 

Q. Do you supply and install splashbacks
A.
Yes we do. Any colour, any size or shape, custom fitting around range hood and powerpoints. These can be used in wet areas as all splash backs are sealed at the base to stop moisture uptake. All splash backs are sealed and glued to the wall using VGO neutral silicon. Easy clean, toughened safety glass.

 

Q. What kind of glass do I need in my bathroom
A.
Safety Glass 

 

Q. How are mirrors installed?
A.
Clipped, glued and screwed or by using mirror mounts.

 

Q. Do you install frameless showers?
A.
Yes.

 

Q. What thickness does the glass need to be for frameless showers?
A.
8mm minimum but 10mm is recommended.

 

Q. What do I do about cracked putty in wooden frames?
A.
Carefully chip out old putty, without hitting any sprigs or nails. For best results call Chris Smith Glass, 07 348 5038 on our 24 Hour Service.

 

Q. Do frames need to be primed before replacing putty?
A.
Yes by using oil based primer.

 

Q. The rubbers in my aluminium frames have shrunk, What can I do?
A.
Replace with the correct thickness, and roll into place.

 

17Q. Do frames need to be primed before replacing putty?
A.
Yes by using oil based primer.

 

18Q. My ranchslider is not sliding properly what can I do?
A.
Replace wheels and cages to suit aluminium extrusion.

 

19Q. What extra home security do you suggest?
A.
V Stays, Security stays and patio bolts.